About FasterLouder

FasterLouder is Australia’s leading online community of rock music fans. It is the credible destination for lovers of guitar driven music across the country.

FasterLouder is home to a phenomenal body of local content including news, reviews, interviews, gig photos, streaming audio and video, podcasts & a gig guide.  FasterLouder’s content is driven by an army of several thousand passionate contributors who actively keep the site humming with the very latest information from Australia’s burgeoning rock music scene.

As well as contributed content, FasterLouder is also home to consumer generated content through forums, photos, chatrooms, video sharing, rating and personal profiles with special tools to link to friends and music fans across Australia.  All united by a common love for all things rock.

We support the music industry from the ground up, providing a legitimate space for bands to promote themselves and their music, and build their own communities. For die hard fans or even the curious we provide a place to explore and discover everything about their favourite music.

Out and about FasterLouder is often presenting, producing or partnering with tours, gigs and festivals throughout the year and offering many ‘money cannot buy’ competitions for our loyal members.  

Who We Are

Put simply, we are you... Everyone at FasterLouder, whether writing code or contributing articles and photos, is passionate about music, just like you. FasterLouder.com.au contributors have a broad range of experience. Some have been in or around the scene for years, others are newer to the music scene, but we all share one thing in common: our love for the music and our commitment to keeping you well informed and entertained.

FasterLouder is part of the Sound Alliance, one of Australia's most innovative and exciting new media companies. Other communities we have created include inthemix.com.au & SameSame.com.au which combined make Sound Alliance the largest independent online entertainment publisher in Australia. In addition we operate Thought By Them, a unique creative communications agency.

Contribute

FasterLouder.com.au is looking for new contributors from across the country to work with us towards our goal of becoming Australia's leading rock music destination.

If you are passionate about your music and have initiative and ideas then FasterLouder.com.au wants to hear from YOU! Whether you are interested in getting seriously involved with the workings of the website or writing features and reviews or taking photos there is a part to play. We need a mix of people from those with little or no experience in music journalism to well known industry afficionados.

If you reckon you've got the passion to be FasterLouder, sign up as a contributor by clicking here.

Buying Tickets

Buying your tickets online at www.FasterLouder.com.au is hassle-free and secure. We offer a great standard of customer service, have a secure gateway for your protection and peace of mind, and you don't even have to leave home! There are flexible ticket delivery options and we often have discounted tickets and special offers to make buying online even better value.

  1. How do I buy tickets or products online?
    FasterLouder.com.au lists tickets and products that are currently for sale. You will need to be a member of FasterLouder to purchase online from our site. If you are not currently a member, join now for free.
    Once you're signed up you can choose from the list of events and products available to buy online. During the purchasing process you will need to provide your name, email, shipping address and phone number, along with details of the credit card to be charged for your purchase. Simply enter the number of items you wish to purchase, agree to the Terms and Conditions and you're on your way.
  2. How do I know my transaction was successful?
    Once your transaction is approved and completed, your browser will refresh and you will be provided with a transaction reference number. You will also be sent a confirmation email to the email address you supplied during the purchasing process.
  3. How much does the service cost? Booking fees can vary. Our ticketing pages will spell out the all inclusive ticket price. There will also be a fulfillment charge if you are having your tickets delivered by registered post or SMS.
  4. Is it Secure? Yes, we use 128bit SSL encryption for all transactions. All data entered into the system is entered on secure servers. Our payment system (called a "Gateway") is accredited by all the major Australian banks. Once you submit your credit card information for processing this is encrypted. For your peace of mind, we are Entrust Certified. Click the Entrust logo on any of our ticketing pages for further information.
  5. How do I pick up my tickets? Depending on the options provided by event promoters, you can opt to have your tickets sent to a nominated postal address by registered mail (available until a week prior to the event) or to collect your tickets at the venue once doors open for your event. If you collecting tickets at the venue, you will need to show photo ID and the credit card you purchased the tickets with. You will also need to sign for the tickets acknowledging receipt. We are also currently investigating new ticket distribution methods. Once these options have been implemented they'll automatically be made available to you.
  6. What happens to my credit card details?
    Your credit card details are not kept anywhere within the system and are destroyed at the conclusion of the transaction.
  7. What happens if I change my mind?
    Tickets are not refundable or transferable. If an event is not staged, it is solely the responsibility of the event promoter to provide you with a refund. If required, we will provide you with their contact details. Booking fees are not refundable under any circumstances so please choose wisely. If you have your tickets sent to you via registered post, you can pass those tickets on to whomever you choose, but if you opt to collect your tickets at the venue, no one else can sign for them on your behalf.
  8. I am under 18, which events can I go to? Almost all events that FasterLouder.com.au sells tickets for are licensed. This means you must hold valid photo ID proving you are 18 or older. Unless we specify otherwise, you must be 18 or older to attend these events.
  9. What about my privacy? FasterLouder.com.au cares about your right to privacy. What information we collect, and how we use it is outlined in our Privacy Policy. Please refer to it for more detailed information.
  10. What if my tickets don't arrive in time? FasterLouder doesn't send out tickets via Registered Post if we think they will not arrive on time, so please be assured that your tickets will arrive in time! If you would like to find out when your tickets will arrive please call Australia Post on 13 13 18. Australia Post will ask you for a reference number of your Registered Post item. Your registered post article number can be found by checking your Order History. If we have fulfilled your order but you do not collect your tickets from the post office, we cannot reissue your tickets, so please remember to pick them up well in advance of the event.

If you need any further information, please email your questions to Feedback.

Selling Tickets

FasterLouder.com.au offers a dedicated online ticketing service so that our partners can sell tickets online from one central place. There are many benefits to selling tickets to your event online via FasterLouder.

Secure. FasterLouder is part of a dedicated national online ticketing network that has been running for several years on inthemix.com.au and FasterLouder.com.au. During that time they have sold tens of thousands of tickets to events from all of the largest promoters in Australia, including Michael Coppell, Chugg Entertainment, Big Day Out, Fuzzy, Future Entertainment, Good Vibrations Festival and more.

National Exposure. FasterLouder will be operating in all Australian states to promote your events to a large national audience. The site will be tailored to each capital city so that only the content relevant to that city will be viewed by the user.

No Cost. There is no cost for selling tickets online. FasterLouder simply adds on an online booking fee to cover handling fees and postage and handling, usually around 10% of the ticket price. We have found that different people like to buy their tickets in different ways; some prefer to have a physical ticket and others prefer the convenience of buying their tickets without leaving their desks.

Flexible. Just nominate the number of tickets you wish to sell online, which you can change at any stage during the campaign. It's easy to start off with a small allocation, and then increase the number of tickets based on ticket sales.

Choice. For all online tickets, you can decide to sell physical tickets that get mailed to customers from FasterLouder, or to create a guestlist so that customers pick up their tickets on the night at the door. The choice is yours on whichever method you think will be easiest for each event.

Convenient. FasterLouder accepts all types of credit cards: Visa, American Express, Mastercard, Bankcard and JCB, making it a hassle-free way for customers to buy tickets online.

Safe. FasterLouder will hold your money in a secure bank account until you invoices us at the end of the sale period. The money is then deposited into your bank account within 7 days.

Editorial Support. We can also organise giveaways and other promotions through the website. As well as providing feature articles, online tickets will be promoted to our members through a weekly email to our subscriber database.

Marketing Simplicity. The convenience and marketing simplicity of having one location to buy tickets online makes it easier to communicate in advertisements.

Instant Feedback. Allows instant real-time ticket sales updates by logging onto FasterLouder.com.au

Community Interaction. You can upload photos and detailed information on every event to the detailed Gig Guidethat is searchable by date, state and type of event. FasterLouder will have an detailed national interactive Gig Guide where users can add themselves to a Roll Call for an event, see other people that are also going along and interact with them before and after the event.

Prominently Featured. Events that sell tickets online at FasterLouder will be featured prominently on the home page and on the national What's On page.

Increase Traffic. All event listings will have a link back to your website.

  1. How much does the service cost? There are no fees or charges for promoters to list and sell tickets online at www.FasterLouder.com.au. We usually charge the customer a 10% booking fee on the cost of the transaction, or a fee otherwise agreed by both parties prior to tickets being made available for sale.
  2. How do I get started? You'll need to complete and sign the FasterLouder Online Ticketing Agency Agreement. The Agency Agreement gives us authorisation to sell tickets on your behalf and outlines the terms and conditions associated with our online ticketing service.
  3. What do I do if I have to refund a customer? Unless you notify us otherwise in writing, no ticket is refundable or transferable. If you elect (or are legally required) to make any refund or any transfer (which shall be at your sole discretion and cost) of any ticket then we may agree to provide our services to you to administer such a refund. It shall be a term of any such agreement that we will charge a fee for our services, and you must provide us with funds to meet all administration fees, refund sums and credit-card charge back costs prior to our commencing the provision of refund administration services.
  4. How do the customers pick up their tickets? At your discretion, customers can opt to receive tickets to a nominated postal address by registered mail (available until a week prior to the event) or to collect their tickets at the venue once doors open for your event. For those customers collecting tickets at the venue, we will supply you with a list of names on a door list. You will need to ensure that the person who purchased the tickets is the one who is picking them up by viewing photo ID/credit card and requesting the customer to sign for the tickets acknowledging receipt.
  5. How many tickets have I sold? You will receive a URL linked to your FasterLouder membership account where you can access up to the minute sales figures.
  6. When do online sales close? Sales close at 4:00pm on the last business day prior to the event. At the close of sales, we will email you a final report of the sales, the door list for customers collecting the tickets at the event and a remittance advice.
  7. When do I get my money? We agree to remit payment for all tickets sold within seven days of receiving a valid tax invoice from you, following the completion of your event. A valid tax invoice must contain your ABN and the amount of GST applicable to tickets sold. Payment, at your discretion, can be directly deposited into your nominated account or paid by cheque . If a ‘collect from venue' option has been permitted, the list of signatures of customers who collected tickets at the venue must be returned to us along with your invoice. If you do not provide us with the documents FasterLouder will retain any remaining ticketing revenue until the documents are provided. For more information on payment terms please contact the FasterLouder team on (02) 9282 4010.
  8. What is a charge back? A charge back is a refund undertaken by the credit card company when a customer disputes a charge that appears on their credit card statement. When a charge back occurs the credit card company will notify FasterLouder requesting us to prove that the customer received their tickets if we can show them the signature collected at the time of pick up the charge back will not proceed. Under our terms and conditions, the promoter is responsible for charge backs. Charge backs are a very rare occurrence but we must be prepared for them.
  9. How long does the ticketing take to setup? Once we receive your signed, completed forms we will have your tickets online the same or next business day.
  10. How far in advance can we commence selling tickets? There is no limit to how far in advance we can sell your tickets

Syndication

RSS and XML feeds allow you to keep up to date with headlines from many sites quickly and easily. If you're using a mobile device, they're a great way to browse content from across the web and if you're running a website, they can add some easy to use, dynamic content to your site. To find out more about Syndication and RSS and the programs you'll need, visit this great article at C|net.

FasterLouder offers syndication feeds so you can stay up to date with what is going on in the rock community. You are welcome to use these feeds with your own newsreader or integrating them into your website. We offer feeds in all the common formats.

Channels

Contact Us

If you have any enquiries about FasterLouder, contact us via our support website

Why advertise on FL?

Targeted

FasterLouder is the only site of its kind in Australia, connecting guitar driven music lovers.  When you are communicating with this audience you know you have the attention of consumers who are passionate about rock and all that it stands for.

Credibility

Over 2000 active contributors on FasterLouder ensuring our content is non-biased and comes directly from the rock community on the ground.

National Presence

FasterLouder connects people across Australia from small regional towns to the largest cities in each state.

Entertainment

Exclusive interviews, Videos, podcasts, downloads, forums, photos, ticketing, reviews, gig guides, competitions, blogs, advice from music experts, it’s all here.

Fresh

FasterLouder is updated continuously with new and original content from across Australia and the globe ensuring every visit is different. 

Partnerships

FasterLouder is the most credible on-line platform for the music industry to promote their artists.  We partner with promoters, record labels and artists to create and promote original content.

Flexibility

FasterLouder has many features, providing valuable promotion tools a potential advertiser can leverage.  Our team of marketing professionals will work directly with you to ensure your promotion receives the best possible outcome.

Contact

FasterLouder prides itself on offering creative and tailored advertising opportunities for its clients. Regardless of your budget our sales team will gladly create an advertising and promotional package to suit your specific needs.

Sydney (Head Office)
Suite 5, 113 Reservoir Street
Surry Hills NSW 2010
T. 02 9282 4070
F. 02 9282 4099

Melbourne
Suite 4, 25-31 Argyle Street
Fitzroy VIC 3065
T. 03 9417 5643
F. 03 9419 3067

Flash Banner Notes

When producing Flash creative for use on FasterLouder.com.au, it is important to keep these points in mind:
  • The absolute maximum filesize for FLASH creative is 40K

  • The final Flash file (.swf) must be exported as Flash version 4, 5 or 6 (we do not accept 3 and below, or 7 and above)

  • When submitting the final FLASH file (.swf), you MUST include a DoubleClick compatible 'clickTag' embedded in the file (see below)

Embedding a 'clickTag'


For the most part, the movie is made just like any other movie. Any animation or ActionScript that you would normally use can be used. The only difference is the settings for click through actions. Make sure the following parameters are set when the ad clicks over to a site:
  • clickTag is used in the URL

  • the URL box is set for an expression

  • the target window is set to _blank
Please note: This method will only work with Flash 4 or higher creatives. As Flash 3 creatives do not have the necessary features we do not accept creative created with Flash 3 or lower. All .

SWF files should be compiled to be compatible with the Flash version 6 player or lower.

Entering/Creating the Click-thru URL For Flash MX / Flash 6

  • You must make these changes to your Flash File (.fla extension).

  • You should create a Flash 'button' to sit on top of your design elements. Edit the properties of the button to appear as follows below.

  • The code below will allow our ad serving software to dynamically assign a click-through URL for your campaign. The code should be added to the 'on (press)' action.

  • Use the url clickTag, you must make sure expression is checked, or this will not work correctly.

  • In order to have a new browser window open when clicking on the banner, choose "_blank" by the window option in the action window. See picture below.


Setting the clickTag properties for FLASH 5 / 6 / MX




Entering/Creating the Click-thru URL For
Flash MX 2004 / Flash 7

  • You must make these changes to your Flash File (.fla extension).

  • The code below will allow our ad serving software to dynamically assign a click-through URL for your campaign. The code should be added to the 'on (press)' action.

  • You should add this code as the script for the flash button you create to sit on top of all your design. The full text of this script is (you may copy & paste):

    on (release)
    {
        if (clickTAG.substr(0,5) == "http:")
       {
        getURL(clickTAG);
       }
    }

  • Use the url clickTag, ensure there are no quotes around the word (to specify it as a variable, rather than a literal string - see example below).

  • In order to have a new browser window open when clicking on the banner, choose "_blank" as the getURL function calls second variable, ensure it is surrounded by quotes.


Setting the clickTag properties for FLASH MX 2004 / 7





Still not sure?


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If you've got any questions, please email us at http://help.fasterlouder.com.au

  • About FasterLouder
  • Contribute
  • Online Ticketing
  • Our Logo
  • Syndication
  • Contact Us
  • Why advertise on FL?
  • Flash Specifications